PVR Cinemas — Unfair trade practices

Address:

Maison PVR, BKC

Hello,

I'm writing to apprise you about the unfair trade practices being resorted to at your well renowned chain.

I visited Maison PVR- BKC this afternoon where I paid a sum of Rs. 1000 to your employees for two drinks. The guy at the counter returned back Rs. 300 to me and refused to handover the drinks.

Further, he allegedly claimed that I didn't pay him for the drinks at all. Upon confronting him about the whole matter, he demanded us to pay him a sum of Rs. 1000 all over again for the drinks.

This kind of appalling conduct is highly unacceptable. It's mind-boggling to see that your esteemed chain has to stoop down so low to make a buck.

Kindly look into the matter at the earliest possible.