pvt — Refund not received after band increase

I had applied online for EOR on Jan 27, 2022 and my band increased and I received new e Trf on 12 feb 2022 and later on I waited few more days to receive my money back and I received credit note on Feb 23, 2022 till date I have not received any update or funds. Kindly provide any update. I made the payment through debit card. Pls find enclosed screenshot shot of credit note and please look into the matter and provide update