[Resolved]  Quadrant Televentures / Connectzone.in / Connect Broadband — waive off my bill

I had requested to get my broadband connection disconnected. I have mailed connectcustomer care many times about my problems i. E due to lock down, i came home in march and my company fired me. But i couldn't get any response that time. Now when the time come to pay the bill, i got connect employee call again and again. I put a request to cut my connection in the first week of march. I made calls and mails company several times. But at the end of march, connect employee call me and said you pay your bill, we should cut your connection but it couldn't happen. I pay bill for march month even i did not used single mb.
And today 29may, your employee is telling me that you can pay 1100 rs approx bill for 2 months then we cut your connection. I had already informed connect, it is not my fault that you did not cut my connection.
My company fired me from my job. I have no money to pay bill. Due to lock down i stranded in himachal, and from 2 months i have not used any single mb. So i request you please waive off my bill and disconnect my number. I am very disappointed from connect customer care executive
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Aug 6, 2021
Complaint marked as Resolved 
Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2020
Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
resolved
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    Quadrant Televentures / ConnectZone.in / Connect Broadband Phone
    +91 17 2509 0000 [Head Office]
    Quadrant Televentures / ConnectZone.in / Connect Broadband Address
    B-71, Industrial Area, Phase 7, Mohali, Punjab, India - 160055
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