Raajnett — Total apathy in ensuring services

Address:

Chennai, Tamil Nadu, 600058

I am a current user of Raajnett broadband services I want to share pathetic story of state of service of this provider in customer care and down right apathy to complaints at all levels.Right from start, the company has been showing total apathy to my complaints and service failure.When I paid advance for connection and did not get any update on activation for over two weeks, I had to visit their office - to ensure there IS a Rajnett company and check why the delay.After getting activated, within a week their upgradation message came and my connection got hit.Calls to customer care, their technical team and to a member of the Org went unheaded. After three days it got rectified and now again there is disconnection.Dear fellow users and those desiring to get Raajnett services, it appears to me that this company does not show any keenness to attend to failures and seems not receptive to complaints and ensure quality services.