Raajnett — Unethical behaviour

Address:	600126
Website:	raajnett.com

I didn't have internet connectivity for a long time due to a fiber cut problem.
Raajnett is refusing to give the extension for the period i didn't have connectivity.
I have been told that i will be provided extension only if i renew my broadband connection.
Kindly help me on this.
I am fed up calling the customer care and also the company representative.
No response from anyone.
Now they are not picking up my call at all.