Railrestro — Food not delivered

I have ordered food and paid 945 rupees to [protected] from [protected] via phonepay. I have called customer care and reminded them 4 times about food. And, at last they did not delivered food. This is the worst service. I am going to escalate this issue and lodging a complaint on whole services. When i called customer care again, they said it is vendor problem. We cant help.
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    RailRestro Phone
    +91 81 0288 8111 [For Ordering Food On Train]
    +91 61 2713 6551 [Yescom India Softech Pvt. Ltd.]
    +91 81 0288 8999
    RailRestro Address
    Software Technology Parks Of India, Patliputra, Patna, Bihar, India - 800013
    View all RailRestro contact information