Railrestro — meal not delivered

Sir my name is AK Singh traveling in train no12212. I booked a meal for PNR no [protected]on 16 jan2020 at 1945hrs.meal was being delivered at Gorakhpur in. But meal was not delivered. I called many times to them always they were saying that food will be delivering on time so don't worry. They are not considered this thing as human need.
Plz consider it and do needful . So that passenger who are on board not travel without food.