[Resolved]  Railrestro — Non delivery of Food

Address: A-85, sec 19, noida, 201301

Hi,

I placed a food order for my father through the railrestro web page at around 2100hrs to receive my order at Saharanpur Station while travelling through train no 12238. My father did not get order delivered at the station with no update from railrestro even after getting order placed as well as accepted by railrestro. Even I called two times to customer care for ensuring delivery of food so that my father did not get sleep with empty stomach. It's very unprofessional behaviour shown by the railrestro customer care too.
My order id = 1979253
Reg mob no= [protected]
Contact Mob no= [protected]
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Dec 11, 2022
Complaint marked as Resolved 
RailRestro customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2022
RailRestro Customer Care's response
Hi Rahul,

We are sorry for the inconvenience caused to you and your family. A refund was initiated for Rs 246.81 on 7th May with ref. no ending with 5538.
As a company, we continuously evolving and trying to better our services. Allow us to serve you better, place your order through our call centre ([protected]) for an additional discount.
 
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    +91 81 0288 8111 [For Ordering Food On Train]
    +91 61 2713 6551 [Yescom India Softech Pvt. Ltd.]
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