Rajdhani / Yamuna Power [Bses] — Harassment for name change in Electricity connection

Address:

E-36, GALI NO. E-1/A, GANESH NAGAR PANDVAV NAGAR COMPLEX

My name is RAM PRAKASH. I’m a senior citizen person, I have applied for name change in electricity bill which was previously on my wife’s name which was MS. SUSHILA DEVI who died due to cancer in 2014. Now I want to change name in BSES YAMUNA POWER LT. BILL CA N0.[protected]. I have requested many times but they have harassed me every time whenever I used to visit BSES office they have created different issues. They have never told me proper details at a time they have created many excuses every times. I have all the documents regarding to name change in electricity connection like current BSES electricity bill, valid property documents, valid Death certificate of my wife, & valid aadhar card but they are not completing this process. when I have visited last time at BSES branch office they told me that you have to submit IBOND for name change in connection.
Kindly provide help to me for name change in electricity connection.
Thank you
Mob No. [protected]
CA No.[protected]