Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV] — Degree not received even after 2 years of time

I am Shivam Kumar Rai (0201IT171070) student of jabalpur engineering college graduated in 2021 in information technology branch. I have posted the necessary documents required to get the degree from rgpv. I was told that I will receive my degree within 3-4 months, but its been almost 2 years and I haven't received my degree. Also I tried calling the number provided on the rgpv website but they are not receiving the calls.
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Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV] customer support has been notified about the posted complaint.
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    Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV] Phone
    +91 755 2678 833
    +91 755 400 4747
    +91 755 2678 870
    Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV] Address
    Abbas Nagar, Gandhinagar, Bhopal, Madhya Pradesh, India - 462033
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