Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV] — Didn't receive degree

Address:	Bhopal, Madhya Pradesh, 462022
Website:	Its a University in Bhopal

I completed my B.E in 2014 and applied for the online degree but in March 2016 but till not i didnt receive my degree.Please check and let me know the reason for it.I didnt expect this kind of ir-responsiblity from the university.

Please advise me how can i get my degree as i m working in another city I cant go and ask in the university everytime.