Raksha Tpa Pvt Ltd — claim pending since may 2018, - claim no:[protected]

I have submit claim no:[protected] in the month of dec 17, claim process in april 18 and send voucher and inform amount credit in the account as of 1 of may 18 but as per verify of my ac amount was not credited. After several mail and call to tpa official inform wrong amount send to sbi instied of icici bank. I have resubmitted bank detail as on 14 july 18 but amount not credit in my account till dare after several reminder to crcm.