Ramesh — Disconnet my connection

Address:

New Delhi, Delhi

Sir i have a problem in tata sky of not getting the picture view on my box your enggineerr came and change the box by old one and today charged 520 from my account and disconnet very bad behavioure when i start chat he dosent reply for long my chat details ashokr 17:58joined the chat Good Evening ashok rathi, welcome to TataSky Chat support. Tata Sky 17:58Please stay online as all our agents are busy assisting other customers, Your Estimated wait time is - 3 Minutes andMeanwhile, kindly key in what we can help you with in brief (1000 characters), And your queue position is - 1 Sood Amardeep17:58You are now chatting with Sood Amardeep and your chat reference ID is 0000BaAY4SA409K2. How may I help you today? Sood Amardeep17:58May I know your query? ashokr 17:59you had change the set up box and now cut around 500 from my account ashokr 18:00why Sood Amardeep18:00I regret for the inconvenience caused to you. Sood Amardeep18:00Sure, I will assist you with this regard Mr. Rathi. Just checking whether you are still with me… ashokr 18:03y Sood Amardeep18:03I would like to inform Rs. 350 is been charged as you have changed the Set Top Box and Rs. 170 been charged for service visit. ashokr 18:04sir why ashokr 18:05what is problem in set up box Sood Amardeep18:05As I told you the charges been deducted for the service visit and the Handling charges for your HD PVR Set Top Box. ashokr 18:05only red light is not coming ashokr 18:06and that cant charge 520 amount Sood Amardeep18:06Your Set Top Box is been changed, the charges are been deducted for the same. ashokr 18:06that very wrong ashokr 18:07change ok but that change is also old not new box Sood Amardeep18:07Yes. ashokr 18:07that can be repair locally may around 100 Sood Amardeep18:08The new Set Top Box will cost you Rs. 7890, the same is been given to you at Rs. 350 at a good condition. ashokr 18:08or i thinkther was no problem in the box