Ravishankar University — All the information in website is wrong and no one is responding for Migration and Degree

Address:

Bhilai

Hello Team,

I would like to highlight that,
Pt. Ravishankar Shukla University, Raipur is not responding on any ways (email, Phone, landline). We have paid the amount for Degree and Migration 4 months back and we are following up with them past multiple times in email.
First of all one of the email mentioned in their official website is incorrect and no one is picking up the phone which is mentioned in their official website.
This is a case of cheating to their customer and violation of consumer rights also wrong practice is being followed.

below is the email we have sent them,

"Hello Team,

I have applied for a Degree and Migration certificate for the past 2 months but I have not received any information yet.
I didn't find any option for tracking this application on the website and the main issue is no one receives the phone number which is mentioned in the website i.e[protected] where I have tried 100 times but no one picks.

My name is - Shefali Verma
Phone number - [protected]
Roll number[protected]
Desire Study - BSC

Please let me know when I will receive my degree and migration certificate.
Attaching the receipt for your reference.
Please respond to me as soon as possible, As I am about to relocate to another city."