Realme — Realme tv display panel issue

Address:

DWARKA MADHU VIHAR NEW DELHI-110059

Hello concern,

I have raised complaint regarding my TV display panel on 15-Nov-2023 and your executive visit my house to check display panel on 18-Nov-2023 and confirmed it’s display issue and realme will issued new display.
After this 21-Nov-2023 I got call from Realme regarding replacement but they don’t have same TV so they offer me to accept the HD + 2000 rs realme coupon that I refused.

Then they give me 2nd option, 40inch full HD
But they asked me to give 2500 rs extra for replacement. I accept that option, but in this offier i told to realme please provide me extra warranty for parts because my one-year warranty is over, but realme denied for extra warranty and i refused for 2nd option also.

Now no one is responding me regarding my TV and I'm still waiting for response. 15 days over but no action taken by Realme really this is very pathic service from realme.

BIG NO FOR REALME TV IN FUTURE
AND DON'T BUY REALME TV.

Thanks
Rahul
My case Id : - C[protected]-07