Realme Complaints & Reviews

Hello concern,

I have raised complaint regarding my TV display panel on 15-Nov-2023 and your executive visit my house to check display panel on 18-Nov-2023 and confirmed it’s display issue and realme will issued new display.
After this 21-Nov-2023 I got call from Realme regarding replacement but they don’t have same TV so they offer me to accept the HD + 2000 rs realme coupon that I refused.

Then...

IMEI/SERIAL number not matching in invoice i received fro flipkart
i bought realme 126cm (50 inch) ultra HD (4k) LED TV. 11 months back from flipkart. 3 months ago i amfacing display screen issues in that LED tv so i contact with the realme customer service along with the invoice that i received from the flipkart.there i found that IMEI/SERIAL number on tv is different from the IMEI/SERIAL number mentioned in the invoice so i called...

To Consumer Complaints team,

My Name is Upendra. I am taken Realme Narzo 60 PRO 5G on date[protected].i have mobile screen and overheating problem. i am visited real me service center in Secundrabad Sumadhura Pragathi building service center on[protected].i am explained my mobile problem to service center on[protected] time is 11:30 AM Monday. Service center person takes 3 hours' time for mobile. Finally, they told mobile screen...

I was purchased Realme Wireless Earbuds 2S on 28th September 2022 where they was gived me 1 year warrant. under 1 year I'm facing some problem issue where sound are not working then I visited to service centre on 25.sep2023. where they are replaced my earphone but not same product they are give me another earphone realme wireless earbuds 2 neo. I was tell him multiples time both products are not same according to realme but they are not listening...

Mene realme ki 4k 43inch led order ki thi flipcart se 28 sep to mere ghar deliver hui lekin kuch din pehle led me achanak ek spark hua tez ka or aag lag gai or led ka pannel sparking ki wajha se chatak gaya jisse ki company wale keh rahe hain ki warranty me theek nahi ho sakti jab ki uski warranty 1 year hai or 2 year pannel ki warranty hai lekin company isko accept nahi kar rahi unka kehna ye h ki pannel humari taraf se toota hai jab ki...

I am complaining about the recent handling of an issue I encountered with my Realme x7 pro smartphone, which I purchased on Feb 2021. Following a software upgrade recommended by Realme, my phone's display began to exhibit persistent green lines. After some research I found that this is a common issue with this particular model and realme is replacing the display only for the phones under warrenty. But since for me this issue occured after...

Subject: Complaint Regarding Realme 9i 5G - Job Card: IN16-429-R[protected]

Dear Realme Support Team,

I hope this email finds you well. I am writing to bring to your attention the issues I am facing with my Realme 9i 5G smartphone, which I purchased from an offline store on 29th July 2023. I am deeply disappointed with the current situation and the lack of resolution from the store and customer support.
br...

I tried to order phone on realme website and the money was debited from my phone but the transaction was unsuccessful.I confirmed with my bank that the money is transferred to merchant account.
The debited money is 18499 rupees.
Order No:[protected]
Order On:[protected]:38:42...

I bought a Realme 43 inches smart TV in June 2021 & after some time, the display of the TV started having issues. Black spots & lines occured on the display for which I filed a complaint (Complaint ID: C[protected]-01) with the service centre in January 2022. An executive came & inspected the device, therafter, an executive came again & changed the display panel of the TV but that was of no use because the display still had black spots...

After I paid rupees 695 it didn't show any order msg or anything like that so please get my money back...

No pen drive opens in this tv. And they ask for invoice bill for further assistance.But invoice doesn't open for document type of invoice. Solve this to avoid further complaint in consumer forum....

I have a Realme TV 32 inches. The remote has stopped working for some time (confirmed by customer care too).

I have called twice to the customer care number (on 9th March and 16th March). Both times, I was ensured that the complaint has been raised and that I will receive a coupon code on my mobile number in 48-72 hours, which will allow me to buy a new remote from the Realme website at Re 1/-.

Both times, I...

My earphone realme wireless 2 problem one said lower sound...

Brought realme tv on sept 2022 and remote stopped working on March 5th still now no resolution from realme called several times mailed chatted in the what's app they told me they would provide R pass still now no resolution they keep giving reasons that we have sent and keep repeating the same and as I start investigating online. This is being happened with many people...

My mobile not replesment by seller and mobile charger damage an mobile freezing hanging or hiting...

Incident starting date - 29/12/2022

Incident -
I had realme wireless 2 in which facing problem of battery then went to service center of realme jamshedpur (jharkhand) they said will exchange the product with different model named wireless pro i agreed but in that one also facing sound crack problem then again i went to service center they again said we will replace it but in new one also facing same sound crack issue....

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM
DHOLPUR, RAJASTHAN

Complaint Case No. ______ of 2022

IN THE MATTER OF:

SH. AKASH GOYAL
R/O SETH GALI CHHITARIYA
KA CHOWK, SARMATHURA
DHOLPUR, RAJASTHAN-328026 .. COMPLAINANT

VERSUS

1. REALME INDIA
ADDRES: - 3RD FLOOR, TOWER-B
BUILDING NO.8, DLF CYBERCITY
GURGAON-122002br...

I have purchased realme 80 cm (32 inch) HD
Ready LED Smart Android
TV from Flipkart which has been delivered on 28 Octomber and today is 9th day after delivery of item, it did not install or contact by any technician till now Please Send Installation Engineer As Soon as Possible
Thank You...

I brought realme 43 inch ultra HD tv from Flipkart 9th may 2022 and installed on 12th. After I used one month we could see they is pinch of dot left side edge corner and the same day from the dot it got crack and expanded. And the screening problems made, so we enquire about this issue with realme customer service there is no proper explanation. And they arrange once, the technician came and he said it was damaged. And told it was not covered...

First date of complaint was 20th Sep as my in warranty TV was facing display issue.

I have raised a complaint & technician visit also happened on 24th Sep. Technician also confirmed its display issue & they would replace the panel.

Its been 20th Oct & the brand is unable to resolve that issue. The only reply I get is that I need to wait its under processing.

Its been a month for me and I am...

My name is Mukesh Singh, I want to complaint against Realme Service center, Pathankot (Punjab). I don't know the other consumers but I received the worst service from it. I went there to seek about a solution because my Realme X2 pro mobile charging Port Flex Cable Module is broken. When I present the phone into there, they said that they did not repair but after some time he said that they will repair it but some condition, Firstly You have...

All realme narzo 30 pro 5g phones are facing display problem of horizontal lines. Day by day it's getting worsed.

It was working fine till the last update. It's a common problem to every narzo 30 pro user.

Neither my phone dropped on floor nor in water.
I repeat this is the common problem you can check it out in realme community.

Just need a replacement of display...

My name is vikram. Regarding your FK Enterprises, Realme service centre in Aurangabad, Maharashtra, I want to complain. The consumers receive the worst service from that service centre. When we try to enter the centre, there is one man sitting in the door who speaks to clients like he is the owner and CEO of Realme and acts as though they are beggars and asking for him money. I observed some very dissatisfied saveral clients outside since...

Have ordered Realme Buds Wireless Pro on Sep 28, 2022 via Realme Store (Android Application) and they hand overed to Ecom express for delivery. They have delivered to me on Sep 30, 2022. But there is no product available in it and the pack was loosely packed. Immediately I informed it to Delivery partner he replied get in touch with Realme customer service. I had a conversation/calls for almost of 1 week and they are simply saying that they...

Dear sir,
Today u recieved a message in which it is said that my product will be delivered today but now the status is saying that LANDMARK needed) COSIGNESS address UNLOCATABLE
What to do now please help me out...

Realme tv is showing abnormal lines and not working properly...

I want to repair tv....

I had ordered a Realme 9 SE on 26 September from Flipkart l, But after sometime I'm facing Discharging problem from The phone, I had complain the issue to Flipkart and they told me to go To the nearest Service centre to chek the phone which I had already done, but now they are telling me to Talk to the realme Customer care and I had already talk to them and they are telling me that we can't do anything about it and Flipkart will only take...

The neckband i bought 3 days ago started to make sound of bip on my right ear piece of headphone it makes noise and disturb me between my work i have took it to care centre they told its not there fault or company's fault. Now my RS1299 are wasted. Hope my problem open everyones eyes I recommend not to buy realme product hence forward i am totally disappointed by service and shop owners also took there hands up in this matter....

Hi Team,

My Name is Abid Azad . I am from AP State Vijayawada. I am also one of the Employee from TATA Teleservices.
I am one of your customer from last 4 Years, Last Year I Have Exchange My Mobile REALME 2 Pro to REALME NARZO 50 A through Flipkart.
4 Days Back My phone auto Switch off in between conversation.
same I have given to Nearest REALME Service Centre(Best Communication-Vijayawada). They observed...