Address: | New Delhi, Delhi, 110059 |
Dear Sir
How you have do the cancellation of my order placed online while you have accept & approved via sms & mail and also confirmed and committed to deliver same as ordered within 7 days for which I have paid shipping & handling charges too.
Moreover, I was followed same and in was keeping touch with your vendor via cell continuously and they never informed me about cancellation, every time they told that I would get same today or tomorrow & it is coming from Rajasthan is recorded, after elapsed of more than half month, You are informing about cancellation.
Overall, I have lost an opportunity by which I could do far better than my expectation and also felt a shame in front of my delicate & guests.
I am very sorrowfully inform that I shall never buy any product promoting by you
Lokesh Kumar Sharma
[protected]
From: Rediff ShopSupport
Sent: Wed, 02 Dec 2015 10:56:17
To: [protected]@rediffmail.com
Subject: Re: [Ticket#[protected]] Your order number: 12683830 is approved
Dear Lokesh,
Greetings from Rediff.com
With reference to your mail, we would like to inform you that we have cancelled your Order No: 12683830 due to operational error.
Please be assured that the same shall not be processed further.
The refund transaction shall reflect in your account in next 5-6 working days.
Incase the product is dispatched by them we would request you to please refuse its acceptance on its arrival, this will show your disinterest as well as stand cancelled.
Assure you courteous and prompt service on all your visits at www.rediff.com
Warm Regards,
Arjun
Customer Service,
Rediff.com
[protected][protected][protected][protected]
"lokesh sharma" wrote,[protected]:20:03
To: "Rediff ShopSupport "
Re: Your order number: 12683830 is approved
Dear Sir
Still I am waiting for same
Please rectify and let me know
Regards
Lokesh K Sharma
[protected]From: Rediff ShopSupport
Sent: Sun, 29 Nov
2015 16:25:50 To: [protected]@rediffmail.comSubject:
Re: [Ticket#[protected]] Your order number:
12683830 is approved
Dear Lokesh, Apologize for the inconvenience caused
to you.Kindly note that we are investigating your
order status for order no. 12683830 with the
concerned department. As soon as we receive
feedback from them we will revert back to
you. For any further queries on the above
order, kindly contact us on[protected] or reply
back to the same mail.We assure you courteous,
prompt service on all your visits to
www.rediff.com.Warm Regards, ArjunCustomer
Servicewww.Rediff.com
Shopping Support Team
wrote,[protected]
16:35:51To: "lokesh sharma"
Re: Your order
number: 12683830 is approvedDear
Customer,
Thank you for writing to Rediff Shopping.
Resolving customers query/ complaint is our
priority,
We are working towards respondingto your email,
your query/ complaint will be
addressed at theearliestby Rediff Shop support
team.
This is a system-generated response with
ticketnumber in the Subject Line.
Request you not to change the subject line for
future correspondence
Warm Regards,
Team -Rediff Shopping
"lokesh sharma"
wrote,[protected]:35:50To:
"[protected]@rediff.co.in"
Re: Your order
number: 12683830 is approvedDear Sir
As per commitment of deliver within a week by you,
Since product is not received till date while
during period, I have been also contacted to
vender by my phone call charges instead of
vender so many times.
I have been paid money to you in advance and spent
again money on phone calls to vender
Is this product made in Germany or coming from
Frankfurt ?
Still there is no response and every time they
told me that today or tomorrow, I would get same
but still it is not received and for that purpose
I want to buy your product, Purpose of same also
has finished
I don't believe is that Rediiffmail Shoping and
want to know that who would pay the penalty for
delay and who is responsible actually buyer
or seller ?
I am not interested to purchase further any more
from you and shall tell about your response
to my other colleagues
You are requested, Please look in to matter and
let me know that what I have to do next
Regards
Lokesh K Sharma
[protected] From: Rediff Shopping
Sent:
Tue, 17 Nov 2015 10:13:47 To:
[protected]@rediffmail.comSubject: Your order
number: 12683830 is approved
Thank you for shopping with Rediff.com
Hello Lokesh, Your order is currently being
processed. Shipment details will be mailed to you
as soon as the seller ships the order.Please visit
our Customer Delight Center for any order related
queries.
Details of Order# 12683830
Item Description
Expected Delivery Time
Qty.
Price
Digital Weighing Scale with Glass Top Display
7 - 10 Working Days
1
479.00
Shipping & Handling: Rs.49.00
Total: Rs.528.00
Delivery Address: lokesh sharma, N-23/B,
Gurudwara Road, Mohan Garden, New Delhi, -, DELHI,
Delhi: 110059INDIA.[protected]
Billing Address: Lokesh Sharma, N-23/B,
Gurudwara Road, Mohan Garden, New Delhi, -, DELHI,
Delhi: 110059INDIA.[protected]
In case you want to get in touch with the seller
for additional product related information, here
are his details:
Product Title: Digital Weighing Scale with Glass
Top Display
Vendor name: Sai Ram Corporation
Contact Person: Rohit Pal Singh
Phone Number: [protected]
Email Id:
[protected]@gmail.com, [protected]@gmail.comFor
any further assistance, visit our Customer Delight
Centre.
Thank you!Team Rediff Shopping Now shop on-the-go
from your mobile!Click here to download the FREE
Rediff Shopping app P.S. This is an automated
email.For any assistance, kindly contact our
Customer support.
[protected][protected][protected][protected]
Rediff ShopSupport wrote,[protected]:25:50
To: [protected]@rediffmail.com
Re: Your order number: 12683830 is approved
Ticket Status changed
to open.Dear Lokesh,
Apologize for the inconvenience caused to you.
Kindly note that we are investigating your order
status for order no. 12683830 with the concerned
department.
As soon as we receive feedback from them we will
revert back to you.
For any further queries on the above order, kindly
contact us on[protected] or reply back to the
same mail.
We assure you courteous, prompt service on all
your visits to www.rediff.com.
Warm Regards,
Arjun
Customer Service
www.Rediff.com
[protected][protected][protected][protected]
Shopping Support Team wrote,[protected]:35:51
To: "lokesh sharma"
Re: Your order number: 12683830 is approved
Dear
Customer,
Thank you for writing to Rediff Shopping.
Resolving customers query/ complaint is our
priority,
We are working towards respondingto your email,
your query/ complaint will be
addressed at theearliestby Rediff Shop support
team.
This is a system-generated response with
ticketnumber in the Subject Line.
Request you not to change the subject line for
future correspondence
Warm Regards,
Team -Rediff Shopping
[protected][protected][protected][protected]
"lokesh sharma" wrote,[protected]:35:50
To: "[protected]@rediff.co.in"
Re: Your order number: 12683830 is approved
Dear Sir
As per commitment of deliver within a week by you,
Since product is not received till date while
during period, I have been also contacted to
vender by my phone call charges instead of
vender so many times.
I have been paid money to you in advance and spent
again money on phone calls to vender
Is this product made in Germany or coming from
Frankfurt ?
Still there is no response and every time they
told me that today or tomorrow, I would get same
but still it is not received and for that purpose
I want to buy your product, Purpose of same also
has finished
I don't believe is that Rediiffmail Shoping and
want to know that who would pay the penalty for
delay and who is responsible actually buyer
or seller ?
I am not interested to purchase further any more
from you and shall tell about your response
to my other colleagues
You are requested, Please look in to matter and
let me know that what I have to do next
Regards
Lokesh K Sharma
[protected] From: Rediff Shopping
Sent:
Tue, 17 Nov 2015 10:13:47 To:
[protected]@rediffmail.comSubject: Your order
number: 12683830 is approved
Thank you for shopping with Rediff.com
Hello Lokesh, Your order is currently being
processed. Shipment details will be mailed to you
as soon as the seller ships the order.Please visit
our Customer Delight Center for any order related
queries.
Details of Order# 12683830
Item Description
Expected Delivery Time
Qty.
Price
Digital Weighing Scale with Glass Top Display
7 - 10 Working Days
1
479.00
Shipping & Handling: Rs.49.00
Total: Rs.528.00
Delivery Address: lokesh sharma, N-23/B,
Gurudwara Road, Mohan Garden, New Delhi, -, DELHI,
Delhi: 110059INDIA.[protected]
Billing Address: Lokesh Sharma, N-23/B,
Gurudwara Road, Mohan Garden, New Delhi, -, DELHI,
Delhi: 110059INDIA.[protected]
In case you want to get in touch with the seller
for additional product related information, here
are his details:
Product Title: Digital Weighing Scale with Glass
Top Display
Vendor name: Sai Ram Corporation
Contact Person: Rohit Pal Singh
Phone Number: [protected]
Email Id:
[protected]@gmail.com, [protected]@gmail.comFor
any further assistance, visit our Customer Delight
Centre.
Thank you!Team Rediff Shopping Now shop on-the-go
from your mobile!Click here to download the FREE
Rediff Shopping app P.S. This is an automated
email.For any assistance, kindly contact our
Customer support.
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