[Resolved]  Rediff - Non Delivery Complaint — Rediff - Non-Delivery complaint and poor customer care

Address:

Chennai, Tamil Nadu

I ordered sona belt in Rediff online shopping and my order number is 10591396 on 21st Oct. Even after more than 35 days, i haven't received it and i have done 3-4 follow ups with their customer care. But no response from them. Please let me know what type of actions that we can perform. My intention is, they shouldn't show the same attitude towards other customers. Please find their response from customer care /*******************************************************************************...⇄ Dear Manikandan, Apologize for the inconvenience caused to you. Kindly note that we are investigating your order status for order no. 10591396 with the concerned department. As soon as we receive feedback from them we will revert back to you. For any further queries on the above order, kindly contact us on or reply [protected] back to the same mail. We assure you courteous, prompt service on all your visits to www.rediff.com. Warm Regards, Eram Customer Service www.Rediff.com /*******************************************************************************...⇄