Rediff Shopping — damage product

Address:

Mumbai City, Maharashtra

my order no is 11674584 I had ordered universal power bank . but wen I get my order to open and see its wrong products shipped me . and power bank is not working as compare to another power bank. so plz help me. I called on customers number but no respond . its automatic mail came .and say Thank you for visit our website ... my contact number is [protected] plz help me and return this product and refund my money as soon as possible