Rediff Shopping — NONE RECEIVE OF REFUND FOR ORDER NO 11538283 | |||
I HAD MADE PURCHASED KIDS 11 INCH LAPTOP ON REDIFF SHOPPING ON 03/05/2015 FOR FROM ONLINE VIA ORDER NO 11538283.I RECEIVED THE PRODUCT ON 15/05/2015.WHILE CHECK THE PRODUCT IT'S FOUND FAULTY & NOT WORKING ANY MORE.SO I CALL CUSTOMER CARE THEY ASKED TO RETURN IT ON SELLERS ADDRESS.I HAD RETURN THE PRODUCT & THE PRODUCT DELIVERD TO SELLER ALSO.THEN I SENT ALL PROOF OF BOOKING & DELIVERY & ALSO BANK DETAILS FOR REFUND. TILL DATE I REGULARLY FOLLOW UP BY PHONE & ONLINE REQUEST FOR REFUND.BUT I DIDN'T GET ANY RESPONSE YET.ONLY THEY ASK FOR WAIT 24 HOURS THEY WILL REVERT ME ON CALL.BUT NONE OF ANY CALL RECEIVE . SAUMIK SHAH [protected] Was this information helpful? | |||
customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear SAUMIK31,
Greetings from Rediff.com.
The NEFT refund for the courier charges is in process.
Regards
Rediff Shopping
Online Customer Service Team
[protected]
Greetings from Rediff.com.
The NEFT refund for the courier charges is in process.
Regards
Rediff Shopping
Online Customer Service Team
[protected]
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Greetings from Rediff.com.
Bank details have been received from you and the courier charges refund would be processed anytime within next 6-7 working days. Details have been mailed to you via Rediff Ticket No.[protected].
Regards
Rediff Shopping
Online Customer Service Team
[protected]