Rediff Shopping — NOT CANCELLING THE ORDER AND NOT REFUNDING THE MONEY

Address:Bangalore, Karnataka

I placed my order on Date: 29 Mar 2015 Order ID: 11379630 Order Status: Approved Product: Foldable Wardrobe Cupboard Almirah-IV Order Amount: Rs. 1, 948 When i am cheking online status it is showing: Delivery Status: Dispatched TODAY IS 14TH APRIL TILL NOW I DIDN'T RECEIVED ANY PRODUCT. I 2 TIMES ALREADY ON THIER CUSTOMER DELIGHT CENTER CANCELLED THE ORDER. BUT I AM NOT RECEIVED ANY RESPONSE FROM THEM. THEY HAVE ALREADY TAKEN MY MONEY. I WANT MY MONEY BACK. (REDIFF ONLINE SHOPPING, LOOKS IS A FRAUD SITE WHO CHEAT PEOPLE AND TAKE THEIR MONEY) PLEASE HELP
+1 photos
Was this information helpful?
No (0)
Yes (0)
customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ekta,

Greetings from Rediff.com.

Details are being checked and the update would be provided at the earliest.

Regards
Rediff Shopping
Online Customer Service Team
[protected]
Dear Ekta,

The product is in transit hence we would not be able to cancel the order, hence request has been sent to the concerened team to RTO the product.

The product is traceable on the courier site, PFB the details:

Logistics Name. : Gati Surface Courier
Airway Bill :[protected]
Tracking on : http://www.gatikwe.com/track-shipment-overview

Regards
Rediff Shopping
Online Customer Service Team
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Rediff.com India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    2615
    Pending
    0
    Resolved
    576
    Rediff.com India Phone
    +91 22 6182 0000
    +91 22 2444 9144
    +91 22 6182 0200
    Rediff.com India Address
    1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W), Mumbai, Maharashtra, India - 400016
    View all Rediff.com India contact information