Rediff Shopping — Not delivered the product after 17 days of purchase

Website:

shopping.rediff.com

This is my humble request to all who is going to purchase any product from rediff.Com specially when you want to send the product to any local area or village of india. I have very bad experience with rediff.Com i have placed one order for my nephew birthday gift a flying helicopter on 12th december, 2015. But even after 17 days, there is not product delivered when my nephew's birthday has gone before 5 days ago.Also i have sent too many messages to customer care center but everytime there is one common reply to be patient and the product will be delivered shortly. After 17 days of the purchase, if there is not product delivery, then you all understand what should we do. I have place order at paytm.Com and amazon.In for the same address and they had delivered product within 5 days of purchase before their estiate delivery date. You can check my order details : order id: 12838778date: 12 dec 2015 total amount: rs. 749.00total paid: rs. 749.00 items rc helicopter 2 channel infrared rc helicopter flying toy for kids qty 1 price rs. 749 delivery status product returned to vendor awb number 95205028 courier partner bmp