Rediff Shopping — Received of incomplete product | |
Sir,
I had placed an order for supply of Sony ICF-C1 Radio alarm clock to Rediff Shop and gift through Rediff.com. My order No. is 11397135. The clock was supplied by M/s Ojjas Enterprises, Mumbai on 04.04.2015 and I paid Rs.1713.00 cash on delivery.
On scrutiny of product, I observed that;
- Battery compartment for installing battery is not supplied hence supplied battery can not be installed.
- On the box it self "Europe Only" is printed which indicated that product is for use in European countries. This can also be proved from the AC power plug connected to the clock has square pins in place of round one for Indian conditions hence can not be used.
I am feeling cheated and seek refund of my money.
R. K. Pathak
502, Jupiter, Gawand Baug,
Pokhran Road No.2, Thane (West) 400610 Was this information helpful? | |
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customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear R. K. Pathak,
Greetings from Rediff.com.
You can mail us at tell.[protected]@rediffmail.com in case you do not want to proceed with the order and we would call back the product post response from you.
Regards
Rediff Shopping
Online Customer Service Team
[protected]
Greetings from Rediff.com.
You can mail us at tell.[protected]@rediffmail.com in case you do not want to proceed with the order and we would call back the product post response from you.
Regards
Rediff Shopping
Online Customer Service Team
[protected]
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Greetings from Rediff.com.
The product has an inbuilt battery and has to be plugged to start the product. Also we tried assisting you over the phone but were unable to reach as there was no response from your side.
Regards
Rediff Shopping
Online Customer Service Team
[protected]