Rediff Shopping — Request for return and refund

Address:

Panchkula, Haryana

I ordered Shoe Under The Perfect Shoe Organiser 12 Pairs Shoe Rack (set Of 3) ordered on 13th July 2015 -Vendor Name Ezzi Deals My order number: 11872904 Product delivered on 20th July 2015 on 21st July 2015 I request to return the product as I dont like the stuff of the product. The product is not as per expectations Rediff shopping reply is " you may contact vendor for more details"Vendor name :Ezzi Deals, Vendor contact number:[protected]. This is very wrong process why we call the vendor if I purchase and pay to rediff shopping. and call at rediff shopping customer care daily that the vendor is not picking the phone...and I want to return the product and I don't get the true reply This is very difficult to call again and again to return the product, this is very harassing also. This is the only site where I get the problem for returning the product. Please guide what to do to return the product