Rediff Shopping — unfair trade practice

Address:

Jaipur, Rajasthan

I have ordered an imported Casio 539ad 1avaf Black Dial Chronograph Watch for men on 20 june, 15 and my order no. is 11756552. I have received a call for conformation for my order on the same day and I conformed the same and after that I have received an email about my order in which I was informed that my order will be delivered within a week and I have to pay rs. 2958 on receipt of product. But After seven days, when I have not received the product or any correspondence by rediff online shopping I made a call on 27 june to their costumer care no. [protected] and I have informed they are not able to provide that product and I have make a new order for same product. When I request for a new order of the same product then they informed me that I will have to pay 700 rs. more for the same product, because the price of the product is revised. I have request them that I have made order for this product on 20 june and on that date the cost of product was less and I have not cancelled the product so I am not responsible for revised rate. But they refused me to give the product in rs.2958, on which I have ordered the product. This is an example o[censored]nfair trade practice. Kindly take necessary action against rediff shopping.