Rediff.com India — Faulty power bank received

Address:	Samastipur, Bihar, 848210
Website:	rediff SHOP & GIFT

Dear Sir,

I purchased MI power bank. but Product was I received is faulty, it's not working so I want to replace or refund my money. product details are mention below Order No. 12646393 Transaction No. 23843079 Name - Mr. Pramod kumar Pal Mobile No.[protected] Add.-EFICOR, c/o Manoj Kumar Purbey, Ward no - 9, Near Kattharbani School ROSERA, Samstipur, Bihar

Above complaint was made on 12 December-2015 there after I received mail from shopping.rediff.com to return the product and I return the product but till date I was not received money back neither

Above complain was made on 12 December 2015 second complain was made on 04 February 2016 and product was return to the company but it come bank and again it was send to company on 24.02.2016 but till date there is no any response from company