Rediffmail — Defective product sent through eMarketing and refusing to replace

Address:

Agra, Uttar Pradesh

We had called on rediffmail helpline but, they advised us to use internet. Kindly check with your customer support for the recording,

Please do not act like a monopoly seller. We were asked to report on eMail and we did after getting the access to internet. However, by your statement, it seems you are completely immune and disregard to customer needs.

Kindly share your mobile number, and your bosses.

It I don't get replacement, I shall go to media and consumer cell unless my hard earned money os not returned or Product replaced,

Please DONT BE INSENSITIVE TO CUSTOMER'S REQUEST NEXT TIME...


Regards,

Deepti Tewari


On Sat, Feb 1, 2014 at 5:46 PM, Rediff-Support <[protected]@rediff-inc.com> wrote:
Dear Deepti,

Greetings from Rediff.com

We would like to inform you that as per our Return / Refund / Replacement policy, we are unable to entertain your query since the same has reached us after the 48 hrs. of the product being delivered to you.

Further we request you to kindly visit Rediff assurance policy on the left most side on the Rediff shopping home page.

Assure you courteous and prompt service on all your visits at www.Rediff.Com

Warm Regards,
Manish
Customer Service
www.Rediff.com