Croma / Samsung — Bad Behavior & supply damaged goods

Address:Bangalore, Karnataka

I purchased the samsung refrigerator Ref FF253L RT26FARZASP, bearing Chroma Invoice No. SLF02A[protected] from Jaya Nagar Chroma Retail.

The delivery people were rude in their language & the Refrigerator is having 3 dents in it. When i spoke to Manager of Chroma (Woodys Jayanagar), he is giving me vague options of waiting 8 days for an exchange or selecting another model of higher price range.

This seeks attention for a consumer complaint & if not resolved a legal case.

Please Advise !
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Dear Jagat,

We would like to get in touch with you. Request you to share with us your contact details (phone number or e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Dear Jagat,

We are waiting for the details, so that we can get in touch with you.

Sincerely,
Team Croma
Dear Jagat,

If you wish to get in touch with us for any purpose, please feel free to call us on[protected] or just SMS <CROMA> to 56677 and we will call you back.

Sincerely,
Team Croma

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