We have booked an advertisement on 13.03.2014 (AD Id : 1114898) to be classified in Tribune matrimonial for which we have paid amount of rupees 713/- But the classified was not published and the same was confirmed by the customer care executive via mail. Further many communications were done via mail and calls to get the amount back for the failed transaction but till now nothing has been reverted to us.
Kindly look into the matter
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