[Resolved] Reliance Big Tv — Absolutely pathetic service | |||||
This is the second time which i am writing complaint, we didn't use the service from since 2 weeks because of error 400, and given complaint after 4 days around 10 pm technician had visited and just he fixed one net volt for that they have charged 350 saying re-installation and they deducted complete amount from my account when i recharge again the same problem i called again technician has not visited after 5 days i received sms that for LNBF 150rs deducted, till i am facing the same problem again they asking me to recharge 250rs total i have given to technician 700 rs., till now no one has come. Absolutely pathetic service. I would not recommend reliance digital to anyone. Note there customer care and email team and also nodel officer team ignoring this and asking me to remove the connection, i m readdy but they are asking cable antina free of cost for removing . Was this information helpful? | |||||
Complaint marked as Resolved
customer support has been notified about the posted complaint. Verified Support Dec 05, 2015 Reliance BigTV Customer Care's response Dear Customer, We regret for the inconvenience caused to you. As checked and verified in our records, we understand that the issue is resolved. If the problem persists, kindly write to us so that we can arrange for technician visit. Regards, Customer Care Reliance Digital TV. | |||||
 4 Comments | |||||
Comments
From since 1 year i am facing a issue with reliance Big tv, Technician is very much rude don't have a seance to talk and i am surprised their Nodal officer team and Email team are also same, same on team working with reliance, now because of them Reliance is a worst service in India, Absolutely pathetic service. I would not recommend reliance digital to anyone.
Reply
Dear Vivek,
Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.
Regards,
Reliance Communications
Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.
Regards,
Reliance Communications
Please find out the below mentioned smart card no for your reference
smart card no:[protected]
Today complete amount has been again deducted now they are asking to recharge 500 rs to resume the service . please look into that
smart card no:[protected]
Today complete amount has been again deducted now they are asking to recharge 500 rs to resume the service . please look into that
hello my alternative number is [protected], i don't know what action will consumer will take on this, but still hope they look into this
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