[Resolved] Reliance Big Tv — As per My Package Many Channels are shown Error ya Wheather Condition.

Geeta Shah

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

My Smart Card No is[protected]. i have taken Golden Package & HD Package from very long time. But I can not see many Channels & also HD Channels. That Channels Shows 'DUE TO ERROR N WHEATHGER' from long Time. So I Called Customer Care No.[protected]. Executive reply me, if I want to lodge complainant i have to 'PAY RS. 125/-; for lodging My Complainant. I shocked. i heard First Time that, for lodging complainant i have to pay for Your Company Mistake which is not providing Service as per Packages taken by me .

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Aug 7, 2021

Complaint marked as Resolved

customer support has been notified about the posted complaint.

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Comments

Geeta Shah

from Mumbai, Maharashtra

My Complainant for Reliance Big TV

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Geeta,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Geeta,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications