Reliance Big Tv — Complaint against Reliance TV for poor service | |||
The Big TV connection was dismantled on 20th May 2015 from our flat in Bangalore to be reconnected at Mangalore. From 23rd I have been calling your Customer Service twice or thrice everyday. No body has yet called us for reconnecting the dish at Bondel, Mangalore where we have been transferred My request No is[protected] of 23 May 2015 The call center wait time is very long The personnel are helpless and have no answer to querries. Today at 3.10 pm I called. Talked to a lady and asked her to connect to the team leader as the problem was not resolved. I waited patiently for 15 to 20 minutes. No body responded. I just listened to the jingles and the feminine recorded voice with concern kept on assuring me that some body will respond... I gave up... Its too much I should not have taken Reliance TV Was this information helpful? | |||
|
customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Aditya,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
24%
Complaints
3276
Pending
0
Resolved
781
6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
View all Reliance BigTV contact information
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications