Reliance Big Tv — Deducted Rs.175 from my account even technician not visited | |||
I had logged complaint vide no.[protected] on 19/7/2014 at 9.00 a.m. . my Smart Card no is[protected] in the name of Ravi Kumar Agarwal for signal lost due to receiving instrument is damaged and not working.Number of calls to customer care executives and senoirs during the period 19/7/2014-21/7/2014 but no technician has visited at my home.At 8p.m. on 21/7/2014 i suddenly received a message that your complaint is resolved and your account has been debited with Rs.175. I immediate logged the complaint vide no.[protected] to refund the amount immediately, without resolving the problem how can you deduct the money from my account.It is a fraudelent activity done by Reliance Big Tv Company.You are requested to take action against the company and the refund the amount Rs.175 in my account immediately. Was this information helpful? | |||
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customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications