Reliance Big Tv — HD STB not Working

chetansha

from Chengalpattu, Tamil Nadu

Address:

Coimbatore, Tamil Nadu

Dear Sirs, My Account / Smart car d No.[protected] has stopped working, I have raised a complain, your engineer has visitied my place and confirmed that the STB is dead / non-working. They are offering me SD STB as replacement which is NOT acceptable. If i wanted SD / ordinary, why would i buy an STB at all ? The main reason for purchasing HD STB was to view Hi-Def Channels. I have paid a sum of Rs.3020/- for 1 year renewal of Silver Sports pack with HD + rs.84/- per month is being deducted for HD channels ( Transaction Date Thu Jun 12 22:41:27 IST 2014Transaction Amount 3020.0) I request you to either give me HD STB or refund me Rs.1, 550/- being the unused portion of the Subscription paid by me.

Was this information helpful?

No (0)

Yes (0)

customer support has been notified about the posted complaint.

Feb 27, 2015

Updated by chetansha Well All i see is that "Dear Chetansha, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.Regards, Reliance Communications"

No updates i guess. Stupid customer care, stupid Reliance Big tv.

Related Reliance BigTV reviews

View all 3276 Reliance BigTV Reviews

Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Chetansha,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

chetansha

from Chengalpattu, Tamil Nadu

I am not comfortable sharing My contact nos on open web pages, forums but anyway my nos. [protected] / [protected]

chetansha

from Chengalpattu, Tamil Nadu

I am not comfortable in sharing my phone details in public. Any way my # is [protected]