[Resolved]  Reliance Big Tv — Money deducted without any reason

Address:

Churu, Rajasthan

On 12th Aug 2015 I complained to big tv customer care because I was not able to watch channel So they suggest me to call engineer so I requested to company for an engineer that charged me 175 Rs. which deducted on same time and customer care told me that I have 2 months warranty for it. after my complained two days later engineer didn't come at my home so I called again to customer care they said me that they noted complain but again they charged me 175 rs. so I again called customer care and told my problem that I have 2 months warranty then they said "Sorry sir We will resolve your issue" and noted my money refund request and gave my 175 rs back . After 18th aug engineer came to my house and solve my problem but on the same day they again chargerd 175 rs then again I called them they again noted a complain and started my service again next day again I saw message on tv screen that I had charged 175 rs then I again called them again they start my service next day again my service got suspended again I called. Sorry Dear Reliance company I have no time to call you again and again. I tried my best to corporate with you but you have crossed your limit. Today I called again and you customer care told me that you have complained many time for refund so no money will be refunded. They closed my complain but why? Almost everyday They irritated me to suspend my service. I have tired to tell my problem again and again. Every time I tell my problem from starting. Please sir refund my money or close my service. complaint no. [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected]