Reliance Big Tv — Pathetic services

Address:Mumbai City, Maharashtra

Hi, I, Mitul Rambhia, am using Reliance Big TV connection since last 3 years (smart card number[protected]. I was facing problems with set top box and had requested for a new one on 17th June. I was told that it would be done in 48 hours. I called up customer service on 20th June and they told me that it would be done today. Till date i.e 24th June, I have not received any update on this. I am definitely not happy with the services and would not suggest Big TV to anyone in future. Can you please cancel my connection and refund the money that I have paid ? Also, can you please give me email id of some senior official in the organization to whom I can bring all these matters for attention ? Regards, Mitul [protected]
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Dear Mithul,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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