Reliance Big Tv — Poor Customer Care service

Amit Myadam

from Pune, Maharashtra

Address:

Pune, Maharashtra

I have been trying to call the customer care to activate NEO sports in order to watch the French Open final on Sunday, June 8. I have made at least 15 calls since June 7 evening and not a single one has been responded. I will be missing the final courtesy of this pathetic customer care who never seem to pick up calls unless it is early morning or late night and that too weekdays. Completely bogus customer service and there is no other way to subscribe channels. I can't even do that online.

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Customer,

Kindly submit your details at this link: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

aliakber kapadia

from Pune, Maharashtra

sir, i exiting customer of big tv no[protected] i have done recharge of 4000 rs for platinum pack for one year, how ever i contact your cc, and activate my plane 9 months+3 months free, so i request to upgrade my plane and activate for one year,

Dua sahab

from New Delhi, Delhi

Sir I have 2 big tv connection's..[protected] an [protected]..sir would like to inform you that the Customer care service of Reliance big tv is very poor it's a 3rd class customer care service...when i call to customer care support every time your IVR tells all the customer care executive are busy on another calls..what the hell is this..no bdy takes the call for half-half hours..what type of customer care service is this..other DTH customer care is very excellent they takes the calls with in a minute..but Reliance big tv customer care executives takes a call with in half an hour..