[Resolved] Reliance Big Tv — Recharge problem | |||
I have made recharge for my multiple tv connection on 12th October and 14th October. It was done twice since the reliance hand told the 12th October recharge has not happened. Details reliance smart card # [protected] [protected] 12th October 2014 recharged for amount Rs, 6100.00 - AM[protected] 14th October 2014 recharged for amount Rs. 450.00 - AM[protected] 14th October 2014 recharged for amount Rs. 5700.00 - AM[protected] For all the above recharge I have received the receipt from reliance. Repeatedly called reliance customer service and I get same answer the amount Rs 6100 is not received, they have raised an internal complaint twice and not resolved. This is happening for the second time; I had recharged during may 2014 and reliance says the recharge is not happened. The bank says the beneficiary has settled the amount. Kindly request you to help resolve this issue. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Suresh,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications