[Resolved]  Reliance Big Tv — Reliance csr team are untrained no proper response for query

Address:	560068
Website:	www.reliancedigitaltv.com/home.html

Hi, This is to inform you that from12:00Pm to 12:35 Pm thrice i have called to customer care, and spoken to csr, where all those csr has not given proper response. My query : On 23rd Nov i have recharge Rs 500 and on 9th Nov 15, rs 100 i want to known my transaction detail till date as per DBR . and want to update My account. CSr 1 : He has taken a time to check detail, and after without giving info, he has transfer the call to Ed, Where Ed agent headphone was on mute and where i was able to hear him but hi not and after that he disconnected the call CSR2: again second call, agent was rude on call, she said you have 292 rs in your account and not ready to give complete transaction detail info again call disconnected from csr. CSR3: again immediately i have called, laxmi has told that application is down, i told t transfer the call to respected TL, who can take the call on your desk, if call is not transferring, i want to talk to him about call transfering issue . but not done she was quite on call and after some time call transfer but again no one are receiving call . My register no. [protected] you can contact me on [protected] in case of any query. Note : I hope reliance will replay me with proper answer of my query and what action had take on csr i want to know . If customer is important for reliance, not only money . Regards, vivek