[Resolved]  Reliance Big Tv — Reliance is Cheaters / Unethical /Unprofessional/liar.

Address:Pune, Maharashtra

I have reliance Big TV connection from last Four years, there was always some problems in Set top box & every time I had to call Customer care, Register complaint, follow their peoples and after painstaking efforts their peoples will come do the tuning with remote & charge me unnecessarily. Still it was continued, sometimes weather would be good & clear and my TV use to show me message that because of weather conditions Signal is lost Error:400.

One day I was watching my TV, and suddenly I saw a message Error:201, when I asked to customer care they said that you have changed the set top box and we will charge you Rs. 400/- to continue your services. On customer Desk the peoples was Horrible & Tone was just like I am a beggar. I told them to check my set top box and get satisfied but these peoples are not ready to listen.

I have requested many times & Then their technical person have started services, then within 7 days I realized that these cheaters have deducted Rs. 400/- from my account and again asked me to pay this amount.

From the day it happens I have done too much communications but the peoples are shameless, giving commitment of two days from two months. and still not ready to listen.

Kindly avoid working with such bas...
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Aug 13, 2020
Complaint marked as Resolved 
Reliance Big Tv customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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