[Resolved] Reliance Big Tv — showing signal lost and still no action taken after filing a complaint

kpkhowal

Address:

New Delhi, Delhi

I, k.p.khowal, here to register a complaint against unsatisfactory service of reliance big tv . i recharge my tv account on 28th september and after that it was showing signal lost.i called on customer care no., they suggest me to wait for an hour .i waited but no change takes place. Next day i again called their and register a complaint for 175rs they told me that their technician will reach at my home positively under 24-48hours. Their technician didn't come. Then i called approx.five to six times but the situation was stable till now. I really wanted to take strict actions against this carelessness otherwise i will register complaint on higher level. Thank you

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Related Reliance BigTV reviews

View all 3276 Reliance BigTV Reviews

Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Customer,

Kindly submit your details at this link: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

kpkhowal

I recharged my account on 28th september but we have getting a problem of viewing channels. I called to the customer care no. They told me to wait for an hour and after that you'll be able to view channels according to you. But it doesnt make any difference then next morning i file a complaint against this priblem. They told me that thier technician will reach my home positively under 24-48 hours but nothing has happened yet. I called up their approx.ten to eleven times. Every time they said that "our technician will reach you shortly". It would cover almost one week when i recharged my account. So i want that strict actions would taken against this irritable ad disgusting problem by tomorrowonly, hence tomorrowis 2nd october. But still i want that from tomorrow onwards we would able to see tv. And if this problem has not be solved till 3rd october, i will complaint for this in consumer court at higher level.
Thank you