[Resolved] Reliance Big Tv — Unnecessary amount deducted | |||||
Hello i have raised two complaint against to reliance big tv support, today again they have charged 250rs, and they are asking to recharge 500rs to resume service, while deducting amount they not even ask one time also that's their own when they need they deducted the amount from customer account and their technician asking additional amount for visit and they giving their no for all dth provider to call him direct and give him amount in hand not to reliance, they are cheating to their team only so how can i accept that they do justification with us. Was this information helpful? | |||||
Complaint marked as Resolved
customer support has been notified about the posted complaint. Verified Support Dec 05, 2015 Reliance BigTV Customer Care's response Dear Customer, We regret for the inconvenience caused to you. We request you to write to us with the following details to assist you better:- 1.Smart Card Number(12 digits): 2. Register Contact Number: Regards, Customer Care Reliance Digital TV. | |||||
 4 Comments | |||||
Comments
find the below mentioned alternate contact number
ALt Number- [protected]
ALt Number- [protected]
Dear Vivek,
As per the confirmation received from our customer service associate, we wish to affirm that there was no wrong deduction found on your account, hence we won't be able to pass any waiver. Thank you!
Regards,
Reliance Communications
As per the confirmation received from our customer service associate, we wish to affirm that there was no wrong deduction found on your account, hence we won't be able to pass any waiver. Thank you!
Regards,
Reliance Communications
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
24%
Complaints
3276
Pending
0
Resolved
781
6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
View all Reliance BigTV contact information
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications