Reliance Big Tv — Very Worst Customer Service | |||
Smart Card No :[protected] Complaint Date : 20/07/2015 Complaint Number :[protected] I had raised a complaint to reliance big tv that my STB box is not working and there is no video from it on 20/07/2015. They said that we have to replace the STB box it will resolved in 48 hours but after 4 days complaint got closed automatically without resolving the issue.So i contacted the customer care and they said there is no STB in stock and also your card has been suspended due to no balance.So they asked me recharge 200 rupees in order to reopen the ticket again. On 24/07/2015 i have reopened the ticket but still no response from big tv. I have contacted many times but they simply saying we have escalated you will get a call from technical team.But till now no call from anyone. Was this information helpful? | |||
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customer support has been notified about the posted complaint. | |||
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6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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Reliance Communications