[Resolved] Reliance Big Tv — Worst customer care and customer service

mathiarasan24

from Madurantakam, Tamil Nadu

Address:	Chennai, Tamil Nadu
Website:	www.reliancedigitaltv.com/home.html

Error in TV screen: ERROR 400 This my 1st complaint ID:[protected]/09/2015 7:00 PM No one came and check that issue but they closed that complaint, after I called customer care and said reopen that complaint but they didn’t do any thing for reopen request. After few day again check that complaint ID someone say that it’s closed and they charged RS:175 in my account for clear that issue but it’s not. I want refund amount still I didn’t received any refund in my account. This my 2nd complaint ID:[protected]/09/2015 6:00 PM I said reopen but they won’t do that so create a new complaint ID. Still 22/09/2015 I didn’t get any solution for this error. I am called more than 10 times and there is no response from your side.

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Complaint marked as Resolved

Sep 22, 2015

Updated by mathiarasan24 My card no.:[protected]

Verified Support

Dec 06, 2015

Reliance BigTV Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

As checked and verified in our records, we understand that the issue is resolved.

If the problem persists, kindly write to us so that we can arrange for technician visit.

Regards,

Customer Care
Reliance Digital TV

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications