Reliance Bigtv — reliance bigtv pre-booking of dth in march and still connection not installed

Address:

Faridabad, Haryana, 121005

I had booked a connection of reliance digital tv on dated 16/3/2018 through my online advance payment vide Payment Receipt No. Payment ID:[protected]. But still after 5 months i did not get my DTH HD connection till date.
I called to customer care, in the starting, they just tell that this will installed in few days but after that they just called me to email your complaint. i will complaint to give id and after giver 4 reminders did not get any response from reliance team.
please update my schedule for installation shortly as it was nearly around 5 months passes.Please take take necessary action...

BALBIR SINGH
MOBILE [protected]