| Address: | FLAT NO 4781-82,, BLDG NO 139 , BHEL COLONY NEW TILAK NAGAR, chembur west |
On reliance Digital, on 30/09/2022 I have placed order vide Order No: RDF40611079 for "ZEBRONICS MT61-ZEB A22FHD 54.6 cm (21.5 inch) Monitor. After repeated followups they have delivered item on 15/10/2022 bun in screen damaged i.e. cracked condition. ( Scheduled delivery -05/10/2022)
Very next day on 16/10/2022 I have placed return request vide REF No : PR0232536.
But nothing happenenig. On 19/10/2022 at 1640 Hrs the courrier person came for collection of item but refused to take Item by saying that he is a biker ( on Bike) and will not take this big item 21.5 inch monitor.
Written plenty of mail to customer care [protected]@ril.com & to Level-1: Head of Customer Support: cshead.[protected]@ril.com &
Level-2: CEO: BM.[protected]@ril.com
They are replying routing plain mails that oppology for delay and give us 48 Hrs.
Kindly help me to get my money back or replacement with serviceble new monitor.
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