Reliance Digital — Complaint against my stolen card

Address:

Rewari haryana

Hello sir
I am arun dhankhar living in rewari haryana
Yesterday I have lost my reliance prepaid card and I have called there customer care number they were telling me that they cannot do anything without card number and that was 10000 rupee prepaid card I have bills of the products which I bought from there even when I used that card I have given my phone number ...they are saying dat i[censored] forget ur card number nothing can be done which is of 16 digits ...day before yesterday I have done to reliance trend and change my tshirt with the help of only phone number but now they are saying they cant do anything...if they didn't do anything it has approx 3200 rupees left .When I users their card at that tume they ask phone number so why they ask phone number if they cant do anything now it can be use by anyone so please help me I have only 15000 ruppee salary my father gave me that to buy something they had no security features ...their customer care is unable to help