Reliance Digital — Delaying in delivery of laptop after several commitments

Address:

Chennai, Tamil Nadu

Dear Customer Service Team,
this is a complain regarding reliance digital store in phoenix mall, chennai.
I tarique mohd. ibrahimi had given my laptop for repairing on 5th april 2015 for sound system repair, initially it committed from your store that they will be giving it to me within 3-4 working days, since then i have called them several times regarding the status of my laptop but they are postponing the delivery of my laptop without giving any appropriate reason. Today(2nd May 2015) i have been to the store for collecting my laptop (as committed by them) bt still i got the same response as earlier. For your information i am in desperate need of my laptop as my final exams are starting from monday itself.

Store like Reliance Digital should not humiliate the customer in this way as you guys carry a big reputation and trust. Look into this issue and resolve it immidiately.

Regards
Tarique Mohd. Ibrahimi
Phone: [protected]
Email : [protected]@gmail.com