During diwali there was couple of advertisements in the news papers of reliance digital that iphone xr was priced at 23500 with buy back and idfc cashback as stated in the news paper. No terms and conditions were mentioned only the above was mentioned. When i visited the store for the same offer of iphone xr and when i asked them about the buyback and cash back offer.. The declined to the offer, in fact there was something different offer other than what was mentioned in the newspaper. They said that they had offer which stated that i had to pay 23500 and i will be getting to use the phone for 1 year and after 1 year i had to return the phone back to them. This is just ridiculous from reliance digital, advertising something else and truth being something else.
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Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2019
Reliance Digital Customer Care's response Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.
Nov 08, 2019
Updated by Rushikesh Ukarde I don't have your toll free number. Please contact me on my email ID - [protected]@gmail.com
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