[Resolved] Reliance Digital — Free gift for my purchase

Sam Dani

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600081

I have purchased new vivo v5s smartphone at 28/jun/2017, in kilpauk branch. For my purchase i get reconnect 10000 power bank gift for my smartphone.
The seller said free gift of reconnect 10000 power bank it not stock in our store and his said "i have requested to our executive to provide in soon within 2 working days". After 2 days i will called the seller he said "i will check and confirm to you", but no response yet. So today (07/jul/2017) i will called to his number so many times his not pick up my call. So please check it and let me the know asap. Below the details of my purchase:

Bill no:c#60178471 s#8937 txn#16 r#112
Tech expert id: 60374810
My e-mail id: charu. [protected]@gmail.com

Regards,
Charles

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Aug 19, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

We regret for the inconvenience caused. Our team will contact you and provide a resolution at the earliest.

At Your Service,
Reliance Digital

Jul 14, 2017

Updated by Sam Dani Hi customer support,

How long days take this to resolve simple complaints?

Verified Support

Jul 14, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Our team tried contacting you however was unable to connect. Please share your registered or alternate contact number at http://bit.ly/RDCustomerCare

At Your Service,
Reliance Digital

Jul 14, 2017

Updated by Sam Dani Below the contact number [protected]